NOTE: Please report suspected incidents ASAP by submitting a "Report a Privacy or Security Incident" ticket in Help & Support of your account.
Examples where your account or data may be a part of a security or privacy breach
Suspicious ACTIVITY on your account
Unexpected subscription changes, changed settings, or deleted records
Another person's name, email, or data appearing in your dashboard
Suspicious ACCESS to your account
A login notification from an unfamiliar city or device
A password-change email you didn't request
Phishing & Impersonation
Emails asking you to "verify your account" via a link that doesn't match our real domain
Messages, SMS, or calls from "support" asking for your password or 2FA code
Misspelled lookalike domains (e.g. equil-labs.co vs equil-labs.com)
Someone claiming to be an Equil engineer asking you to install remote-access software